Refund policy

Returns & Refunds

Most Data Vandals products are made to order, which means we print or assemble each one after you buy it. Nothing sits in a warehouse. That keeps waste down, and it shapes the policy below.

Damaged, defective, or wrong item

If your order arrives damaged, misprinted, or it's simply not what you ordered, email us at DataVandalsNYC@gmail.com within 30 days of delivery with your order number and a photo of the problem. We'll send a replacement or issue a full refund, your choice. You don't need to ship anything back.

Wrong size

Sizing charts are on every apparel product page. Please check them before ordering, since made-to-order items can't be restocked. That said, if something genuinely doesn't fit, contact us within 30 days and we'll work it out. We'd rather you wear the thing.

Stocked items

Items we hold in stock (magnets, pins, and other small goods) can be returned for a full refund within 30 days of delivery, as long as they're unused and in original packaging. Return shipping is on you unless the item was damaged or incorrect.

Lost or undelivered orders

If tracking says delivered but the package never showed up, or if tracking stalls for more than 14 days, get in touch and we'll replace the order or refund it.

How refunds are issued

Approved refunds go back to your original payment method. Banks typically take 5 to 10 business days to post the credit.

Order changes and cancellations

Because production starts quickly, we can only change or cancel an order within 12 hours of it being placed. Email us as fast as you can and we'll try.

Questions

Email DataVandalsNYC@gmail.com. We're a small operation in New York City and we read everything.